{"id":2694,"date":"2020-04-01T09:13:11","date_gmt":"2020-04-01T09:13:11","guid":{"rendered":"https:\/\/alloggio.qodeinteractive.com\/?page_id=2694"},"modified":"2026-05-05T11:37:44","modified_gmt":"2026-05-05T11:37:44","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/faq-en\/","title":{"rendered":"FAQ-EN"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2694\" class=\"elementor elementor-2694\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba24173 elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default\" data-id=\"ba24173\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ad81f16\" data-id=\"ad81f16\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-12509b0 elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default\" data-id=\"12509b0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2b0cb73\" data-id=\"2b0cb73\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e648b74 elementor-widget elementor-widget-text-editor\" data-id=\"e648b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>No answer to your question? Please ask us.<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-695368a elementor-widget elementor-widget-wp-widget-alloggio_core_contact_form_7\" data-id=\"695368a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-alloggio_core_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"qodef-contact-form-7\">\n\t\t\t\t\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f256-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"256\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/pages\/2694#wpcf7-f256-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"256\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f256-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"qodef-grid qodef-gutter--small\"><div class=\"qodef-grid-inner\"><div class=\"qodef-grid-item\">\n<label> First name\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/div><\/div><\/div>\n<div class=\"qodef-grid qodef-gutter--small\"><div class=\"qodef-grid-inner\"><div class=\"qodef-grid-item\">\n<label> Email address\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/div><\/div><\/div>\n<div class=\"qodef-grid qodef-gutter--normal\"><div class=\"qodef-grid-inner\"><div class=\"qodef-grid-item\">\n<label> Write your message\n    <span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"6\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/div><\/div><\/div>\n\n<button class=\"wpcf7-form-control wpcf7-submit qodef-button qodef-size--normal qodef-type--outlined qodef-m\" type=\"submit\"><span class=\"qodef-m-text\">Send<\/span><\/button><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"179\"\/><script>\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dc2385 elementor-widget__width-initial elementor-widget elementor-widget-alloggio_core_accordion\" data-id=\"3dc2385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"alloggio_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tHow can I book an apartment?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>\u00a0You can book directly through our website by selecting your preferred dates and completing the reservation form. Once we receive your request, we'll confirm availability and after receiving the complete payment, we send you a booking confirmation. If you need extra help, please don't hesitate to contact us.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat is included in the rental price?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The rental price includes utilities (water, electricity, heating), Wi-Fi, fresh linens, towels, and final cleaning. Additional services may be available upon request.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat is your cancellation policy?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Cancellations made at least 1 month before check-in are fully refundable.\u00a0<\/p><p>Cancellations between 1 month and 15 days before check-in are 50% refundable.<\/p><p>Cancellations at least 14 days before check-in are not refundable and fully charged.<\/p><p>Please check your booking confirmation for specific terms.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat time is check-in and check-out?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Check-in is from 15:00h and check-out is by 10:00h.<\/p><p>Early check-in or late check-out may be possible upon request, depending on availability.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs there a minimum stay?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, the minimum stay is 2 nights.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tDo you allow pets?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Pets are only allowed once pre-approved.\u00a0<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs parking available?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, parking is available at our propertie.\u00a0<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs smoking allowed?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>All of our apartments are non-smoking indoors. You may smoke on balconies or other outdoor areas.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tDo you offer long-terms rentals?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes, we offer long-term stays until 5 months. Contact us directly to discuss your needs and we we will create a custom offer.\u00a0<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat happens if a guest damages a property?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Damaged or missing items may incur a fee.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tHow do I cancel my reservation?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>To cancel your reservation, please email us directly at <a href=\"mailto:lafontecreativa@srcreations.it\">lafontecreativa@srcreations.it<\/a>.<\/p><p>Make sure to include your booking reference number.\u00a0<\/p><p>Keep in mind that cancellations are subject to our cancellation policy, which you can find in your confirmation email or under the Terms &amp; Conditions section on our website.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat are the nearby train stations?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The nearby train stations are:\u00a0<\/p><p>*Verona, Porta Nuova (24km)<\/p><p>*Peschiera Del Garda (27km)<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tWhat are the nearby airports?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The nearby airports are:<\/p><p>*Aeroporto di Verona - Villafranca, Valerio Catullo (VRN) (24km)<\/p><p>*Aeroporto di Bergamo, Orio al Serio (BGY) (117km)<\/p><p>*Aeroporto di Treviso, Antonio Canova (TSF) (160km)<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tIs an children&#039;s bed and high chair available?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Yes for a little child one little children bed and high chair is available. which can be placed on the parent's room. Please contact us about the bedlinen.<\/p>\t<\/div>\n<\/div><h4 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">\n\t\tAge Child?\t<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--arrow-down\"><span class=\"qodef-icon-linea-icons icon-arrows-down\" ><\/span><\/span>\n\t\t<span class=\"qodef-icon--arrow-up\"><span class=\"qodef-icon-linea-icons icon-arrows-up\" ><\/span><\/span>\n\t<\/span>\n<\/h4>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>The reduced price applies to children from 2 to 12 years old.<\/p>\t<\/div>\n<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>No answer to your question? Please ask us. How can I book an apartment? \u00a0You can book directly through our website by selecting your preferred dates and completing the reservation form. Once we receive your request, we&#8217;ll confirm availability and after receiving the complete payment, we send you a booking confirmation. If you need extra [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-2694","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/pages\/2694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/comments?post=2694"}],"version-history":[{"count":251,"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/pages\/2694\/revisions"}],"predecessor-version":[{"id":8896,"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/pages\/2694\/revisions\/8896"}],"wp:attachment":[{"href":"https:\/\/srcreations.it\/lafontecreativita\/index.php\/wp-json\/wp\/v2\/media?parent=2694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}